In the current economic climate, using a call centre to take sales orders can be difficult when you have to manage stock levels very closely.

If a customer doesn't have an online web-based system, our call centre software can allow them to send via email or SFTP server their complete stocklist, pricebreaks and stock availability on a regular basis - daily, or even hourly if necessary for higher volume sales.

Operators have full visibility of stock levels whilst they are taking orders, and can advise of individual items lead times or shipping delays.

Please give Claire a call on 01666 511340 or use our contact form for more information.